How Remote Client Monitoring Benefits Healthcare Providers

Remote Client Monitoring is emerging as a solution that benefits both providers and clients....

Remote Client Monitoring is emerging as a solution that benefits both providers and clients. Clients benefit through improved quality of care and a greater understanding of their health. However, providers also realize significant benefits as more clients elect to participate in remote monitoring.

Healthcare without the Hospital

Clinicians are seeing a decrease in hospital re-admissions within the population of RCM users. Remotely monitored clients receive treatment for mild symptoms, such as dizziness or blood pressure spikes, without visiting an emergency room. Additionally, these clients are better connected with their healthcare team because data is shared continuously without the additional risks and costs associated with a hospital admission.

Limiting exposure to the infectious diseases present in a hospital setting allows many clients to continue care without increasing risk. This enables treatments to be more successful and fosters greater compliance since clients are not deterred from seeking treatment by infectious disease risks.

As the COVID-19 outbreak has shown, individuals are less likely to seek treatment for various health issues if they are concerned that seeking that treatment places them at risk. Seventy-eight percent of respondents to a TIME/Harris Poll revealed that they have put off at least one medical service due to the pandemic.

Remote monitoring allows individuals to continue treatments in the safety and comfort of their homes without increasing exposure risks.

Better Data, Better Decisions

As with all science-based disciplines, the medical field relies heavily on data to make informed and meaningful decisions. Without remote client monitoring, most diagnoses are made based on a snapshot in time. Remote client monitoring enables continuous data collection so doctors can see how vital statistics change over time and in response to various environmental changes – such as time of day, sleep quality, and activity levels.

The capabilities of remote monitoring solutions are evolving. The earliest programs, such as one conducted at UCLA Health in 2013, focused on cardiac health. Now, providers can rely on remote solutions to provide a wide range of health indicators, ranging from blood pressure and glucose monitoring to fall detection and body temperature.

To help make sense of all this data, the healthcare industry is looking to AI-driven software to interpret and evaluate collected data. For example, software that looks at trending data can alert the care team to dramatic changes in activity levels, sleep patterns, body temperature, or heart rate – changes that could indicate the presence of new or worsening inflammation or infection.

Increase Productivity While Decreasing Burnout

Healthcare workers are stretched thin – whether working in a hospital setting, in-home health care, or as part of private practice – the toll of caring for an increasingly stressed and aging population in addition to dealing with a global pandemic has taken its toll.

Most individuals seeking care face long waits at doctor's offices even after waiting weeks or months for an appointment, which stands as evidence that there are not enough doctors and nurses to meet the community's needs. 

Remote monitoring allows healthcare workers to work more efficiently by collecting and aggregating health data before the visit. When combined with telemedicine services, remote monitoring enables a comprehensive, low-touch approach to preventative and acute illness care.

Remote client monitoring serves as a bridge between healthcare workers and individuals seeking care. Not only does it allow providers to do more in less time, but it can also make their work more effective by supporting decision-making with data.

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