Frequently Asked Questions About Remote Patient Monitoring

As Remote Patient Monitoring continues to grow, health care providers, home health care companies,...

As Remote Patient Monitoring continues to grow, health care providers, home health care companies, and even physician's offices often face the same questions. The answers to these questions help healthcare workers optimize the application of RPM within their businesses and practices.

Can RPM Help Me Reach More Rural and Elderly Patients?

Yes! Remote Patient Monitoring is a great fit for those that find it challenging to make it to a doctor's office. Access to healthcare providers can be limited in rural areas. RPM makes it possible for patients living in rural areas to establish care plans with doctors outside their geographical location.

Elderly patients often find it difficult to get transportation, and leaving home presents a unique set of challenges for those with limited mobility. Even those who do not struggle with mobility or transportation challenges are hesitant to risk exposure to potentially dangerous illnesses, such as COVID-19, by visiting a doctor's office or hospital.

For these individuals, RPM provides a safe, reliable, and convenient way to meet with their healthcare provider for check-ups, therapy services, and even minor urgent care concerns.

What about Patients with Chronic Illnesses?

It is vital that patients living with heart disease, diabetes, and other chronic illnesses maintain consistent communication with their primary care physician and specialists. A lifestyle wellness device promotes a  healthy lifestyle and allows the client to share data with professionals.

What Types of Data Does RPM Collect?

Remote Patient Monitoring can be used to collect a wide range of data. The CareMate Sensor Unit captures activities (walking, sitting, lying down), heart rate, respiratory function, skin temperature, location and provides fall detection. When paired with other Bluetooth-enabled health monitors, the CareMate Neural Network captures blood pressure, glucose, weight, and a host of other health data. 

All data captured by the CareMate Neural Network is displayed on the configurable and dynamic CareMate dashboard and available in the CareMate mobile application.

What Do Patients Need to Receive RPM?

Most devices require access to WiFi and a smartphone. However, there are some programs currently in place that utilize cellular data to transmit information, eliminating the need for WiFi.

Other than that, patients only need an RPM device and a supporting healthcare worker.

Is RPM HIPAA Compliant?

HIPAA compliance is determined by the provider of the RPM devices and services. 

CareMate is fully HIPAA compliant and Electronic Health Record (EHR) compatible. All data transmitted to and from the CareMate Sensor Unit and Neural Network is fully-encrypted to meet the stringent standards of protected health data. Additionally, physicians using EHR will find that data from the CareMate Sensor Unit and third-party data connected to the CareMate Neural Network quickly surfaces in Electronic Health Records.

Does Medicare Cover RPM?

Yes, the addition of several CPT codes geared at Remote Patient Monitoring opens the door for physicians and other qualified healthcare providers to bill Medicare for RPM devices and routine monitoring.

What Do Providers Need To Do To Add RPM Services?

Every RPM program is different, so support and equipment requirements vary.

Physicians and healthcare providers utilizing CareMate receive dedicated support from a knowledgeable CareMate representative. This includes helping health care personell and physicians choose the right number of devices, aiding with equipment location and installation in care facilities, and ensuring nurses, doctors, and field workers are comfortable using CareMate's web-based dashboard and mobile application.

CareMate can also help physicians, and healthcare providers establish an initial patient base, identify the conditions to manage via RPM, train staff, and market the program.

Ready to learn more about how Remote Patient Monitoring and CareMate can support your patients and your business? Let's talk about it – our RPM platform helps physicians, health care providers, and home health care workers expand their offerings to provide patients with the best possible care.

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